Buying guide
Vehicles, spare parts and windscreens from our team in Tokyo — from your first inquiry to delivery at your port or your door. Here is how it works, step by step.
Start here
Buying a vehicle and buying spare parts work a little differently. Choose your route — both start with a quote from our sales team and end with shipping from Japan.
Vehicles
Used cars, vans and trucks — from our own stock in Japan, or from third-party stock held by other sellers in Japan. Prices are given on request.
Spare parts & windscreens
Genuine Japanese spare parts and windscreens for all major Japanese makes. Prices are shown in USD for the part only — shipping is quoted to your country.
Every order follows the same four stages
Vehicles
Vehicle prices are given on request. We quote the vehicle together with the shipping cost to your port, so you see both before you pay.
Browse our vehicle stock or search by model name. Our stock means vehicles we own in Japan, ready for export. Third-party stock is held by other sellers in Japan and available through us — we check availability for you.
Not in stock? Tell us what you need — we also source specific vehicles on request.
On the vehicle page, tap Ask on WhatsApp or Get a quotation — or fill in our inquiry form.
Tell us the vehicle, your country and destination port, and whether you prefer LCL or FCL.
Our sales team replies with the price, the vehicle’s condition and the shipping cost to your port.
Questions? Ask us before you decide — by WhatsApp, email or phone.
When you’re happy with the quote, we email your invoice. Pay it through our secure invoice portal with the agreed payment method.
Once your payment is confirmed, we handle the export documentation and freight from Japan, and ship your vehicle by LCL or FCL container, or by RORO.
Departures follow our shipping schedule for your region.
Your vehicle arrives at your destination port. Import duties, taxes and customs clearance charges in your country are not included in our price — they are paid by the buyer.
Please check your country’s import rules before you order.
Good to know: our experienced buyers in Japan check every vehicle before it ships. Shipping time depends on the next departure to your port — ask us to confirm it when you request your quote.
Spare parts & windscreens
Spare parts and windscreens show a price in USD for the part only. Before you pay, we confirm the fit and quote the shipping to your country.
Browse the four spare parts categories or search by part name or part number. For glass, use the windscreen finder by make, model and model code.
Can’t find it? Send a part request and we check stock in Japan.
Send us your chassis (frame) number, model code or the part number printed on your old part, plus photos if you have them.
We confirm the match before you pay.
Tap Get a shipping quote or Ask on WhatsApp on the product page, or list several parts in one inquiry. We reply with the total: parts plus shipping to your country.
We quote FedEx, DHL and LCL sea freight, and combine parts in one shipment to save on shipping.
We email your invoice for the parts and the shipping together. Pay it through our secure invoice portal.
Orders are valid for 7 days; unpaid orders are cancelled automatically.
Most parts are sourced specifically for your order, so please allow a few business days before shipment. We confirm by email when your parts have been sourced.
Parts are checked and packed for export; windscreens are photographed and crated upright.
FedEx or DHL deliver to your door, usually within a few days, with tracking. Large parts can travel by LCL sea freight to your destination port.
Import duties and taxes in your country are paid by the buyer.
Please note: a spare-parts order can be cancelled only before we source the parts, and not after shipment. Change-of-mind returns are not accepted, subject to applicable law. Defective or incorrect items may qualify for an exchange, subject to inspection, if you report them within 3 working days of delivery with photos. Full details: Cancellation & Return Policy.
Payment
You pay only after you have your quote. We email your invoice, and you pay it online through our secure invoice portal with the agreed method.
Make payments only to the Rai Star Corporation Ltd. accounts listed on our Payment Details page. We are not responsible for payments made to any other account.
Not sure about a payment request? Contact us before you pay.
Shipping & delivery
Your quote shows the shipping method and the cost to your country. Spare parts usually travel by air courier; vehicles and bulky parts travel by sea.
Spare parts & windscreens
Fast, tracked courier delivery worldwide.
Vehicles & large parts
Your cargo shares a container with other shippers, so you pay only for the space you use.
Vehicles & large orders
You book a whole container for your shipment.
Vehicles
Roll-on/roll-off vessel shipping is also offered for vehicles.
Duties & taxes: import duties, taxes and customs clearance charges in your country are not included in our prices. They are paid by the buyer at the destination, directly to the customs office or the delivery agent. Delivery times vary by method and destination, and customs clearance can cause delays.
Vehicles vs spare parts
Both follow the same four stages — inquiry, quote, payment and shipping. These are the main differences.
| Topic | Vehicles | Spare parts & windscreens |
|---|---|---|
| Price on our website | Not listed — ask us for a price | Shown in USD for the part only; prices may vary |
| Availability | Our own stock in Japan, or third-party stock (we check availability) | Most parts are sourced for your order — allow a few business days |
| What to send us | The vehicle, your country and port, and LCL or FCL preference | Chassis number, model code or part number, photos and your country |
| Your quote includes | Price, condition and shipping cost to your port | Part price and shipping cost to your country, after a fit check |
| How it ships | LCL or FCL container, or RORO | FedEx or DHL; LCL sea freight for large parts |
| Delivered to | Your destination port | Your door by courier, or the destination port by sea |
| Timing | Follows the shipping schedule for your region | Usually a few days by FedEx or DHL; several weeks by sea |
| Payment | The same for both: by invoice, through our secure invoice portal | |
Yes. Tell us what you need — we source specific vehicles and parts on request and check availability in Japan for you.
Yes. Spare parts are shipped by FedEx or DHL. Vehicles are shipped by container, either LCL (shared container) or FCL (full container), and we also offer RORO. You can check upcoming departures on our Shipping Schedule.
It depends on your country and the shipping method. Parts sent by FedEx or DHL usually arrive within a few days; sea freight takes several weeks. We confirm the delivery details in your quote.
The buyer. Import duties, taxes and customs clearance charges in your country are not included in our price. They are paid at the destination, directly to the customs office or the delivery agent.
Yes. We combine parts in one shipment to save on shipping. Mouldings, clips and other parts can even travel in the same crate as a windscreen.
Yes. We welcome importers and buyers from any country, whatever their order volume. Contact us with your requirements for a quotation.
Only before we source the parts. Once parts have been sourced or shipped, the order can’t be cancelled for a change of mind. See our Cancellation & Return Policy for details.
Get a quotation
Send a vehicle or part request and we will reply with the price and the shipping cost to your country. We usually reply within one business day.
