Frequently asked questions

Rai Star Corporation is an automotive trade company in Tokyo, Japan. We export new and used Japanese vehicles and spare parts worldwide. The company was founded on 18 February 2018, and our Corporate No. is 7060001030273.

Our head office is at 6-6-22 Aoto, Katsushika, Tokyo 125-0062, Japan. We also have a representative office at No.109, Inner Flower Road, Colombo 03, Sri Lanka.

Yes. Our experienced buyers in Japan check every vehicle and part for quality and reliability before it ships.

You can call our hotline on +81 50 5358 1083, email sales@raistarcorp.com, or message us on WhatsApp. Our sales team answers inquiries 24 hours a day, 6 days a week.

Send us an inquiry through our Inquiry Form or on WhatsApp. Tell us the vehicle or part you need. We will confirm the price, condition and shipping cost to your country. Once you pay, we ship your order.

Please include the make, model and year, the chassis (frame) number or part number, photos if you have them, and your country.

You can pay through our secure invoice portal by bank transfer, credit or debit card, PayPal or Venmo. Only pay into the Rai Star Corporation accounts listed on our Payment Details page. We are not responsible for payments made to any other account.

Yes. We welcome importers and buyers from any country, whatever their order volume. Contact us with your requirements for a quotation.

Yes. Spare parts are shipped by FedEx or DHL. Vehicles are shipped by container, either LCL (shared container) or FCL (full container). We also offer RORO shipping. You can check upcoming departures on our Shipping Schedule page.

It depends on your country and the shipping method. Parts sent by FedEx or DHL arrive the fastest. Vehicle shipments follow our Shipping Schedule. We confirm the delivery details in your quotation.

Yes. We supply new and used front windscreens, rear glass and side glass for Japanese vehicles. Each piece is matched to your vehicle's model code and shipped worldwide from Tokyo. See our Windscreens page, or send us your model code for a quotation.

With LCL (Less than Container Load), your vehicle or large parts share a container with other cargo, so you pay only for the space you use. With FCL (Full Container Load), you book a whole container for your shipment. Our LCL sea freight page explains how sharing works and what the estimate includes.

Import duties, taxes and customs clearance charges in your country are not included in our price. They are paid by the buyer at the destination, directly to the customs office or the delivery agent. Please check the import rules for your country before you order.